Contact us
The fastest way to reach us is email. We usually reply within a couple of days.
Email nikalayeu.ihar@gmail.comFrequently asked
Does Basketa need an account or internet?
No. Everything is stored on your device and the app works fully offline. There's no sign-up.
What's included in Basketa Pro?
Prices & budgets, spending insights, a barcode scanner, voice input, a home-screen widget, history export (PDF/CSV) and accent colours. It's a one-time purchase — no subscription.
I bought Pro but it's not showing on my other device.
Open Settings → Pro and tap Restore purchase. Make sure you're signed in with the same Apple ID used for the purchase.
How do I back up or move my data?
With Pro, go to Settings → Data & storage → Export backup to save a file you can share, and Import backup on another device.
How do I delete all my data?
Settings → Data & storage lets you clear your list, clear purchase history, or factory reset. Deleting the app removes everything too.
Voice input or the scanner isn't working.
These need microphone/speech and camera permission. Grant access in your device Settings → Basketa. Voice and scanning are Pro features.
Privacy
See our Privacy Policy — short version: we collect nothing.